You can close your BucketPilot account yourself, from Settings. Until now the only way was to ask us.

Straight away: your subscription is cancelled, your sessions are signed out, API keys stop working, and the account drops to the free feature set. Nothing is deleted for 30 days — your buckets and drives are your own storage and are never touched at all, and everything we hold about them stays put. Sign back in within those 30 days and one click reactivates the account exactly as it was.

If you own a workspace with other people in it, you are asked to hand ownership to another admin first, so a team is never left without an owner. Transferring ownership of a workspace is new in its own right — before this, ownership could be acquired but never moved.